MAKE SURE YOUR LEGAL AFFAIRS ARE IN ORDER WITH FREE ONLINE HUB
The CW Legal Hub aims to help users understand what their legal obligations are and the options available to them when it comes to protecting themselves and their loved ones.
Broken down into a business hub, for owners and managers of start-ups, high growth businesses and SMEs, and a hub for individuals, the suite of tools covers a range of topics. For businesses, there is a business healthcheck where the user can get a sense of areas where they may need to take actions to improve or protect their business. There is also a wealth healthcheck that allows the user to explore how they can best manage their personal financial and legal affairs.
Users are asked to answer a series of simple questions and their responses are used to generate a free, personalised report that highlights the areas Clarke Willmott recommends they review.
The law firm has also created an area dedicated to the coronavirus pandemic, where they address some of the most pressing issues facing their clients. The questions can be filtered by topic, allowing the user to find the information they need with ease.
Martin Palmer, director of business development and marketing at Clarke Willmott LLP, said: “We are all living in a world where more and more of us are using online sources for everything from shopping to education. Our legal hub is a new way for us to provide support and engage with people and businesses who need legal advice, but don’t necessarily want to pick up the phone and have a conversation yet.
“We have always shared great advice, provided by specialist expert lawyers, on our web pages and blogs but we are now providing an interactive and tailored experience. People can get instant and free support directly relating to their business or personal affairs. Our hub helps them to do some research and explore priorities for themselves before deciding whether they are ready to seek more detailed professional advice.
“The hub helps determine where people can save money, steps they can take themselves and provides information to ponder in their own time.
“Each healthcheck takes just a few minutes to complete and users will receive a personalised report. If they decide they would like to further discuss any of the issues raised in the report they can then contact a specialist, but if they find everything they need there’s no obligation to get in touch.”
Clarke Willmott believes this level of online support is rare amongst law firms and it has plans to develop the hub to cover more areas of law over the coming months.
Palmer continued: “This is just phase one of the digital hub, going forward we will be adding more interactive tools, video content and specialist guides.
“As we begin to look beyond coronavirus, digital support will become even more desirable for our clients and this is one way we are demonstrating our forward-thinking culture.”
Clarke Willmott is a national firm with regional offices in Birmingham, Bristol, Cardiff, London, Manchester, Southampton and Taunton.
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