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Submitted by on July 10, 2013 – 9:30 am |

Mandi Gibbs is presented with her award by Janet Loud, head of shopsA charity shop team in Bristol has scooped a prestigious award at a national award ceremony held by the Charity Retail Association.

Managers, staff and volunteers at the St Peter’s Hospice shop on Canford Lane, Westbury-on-Trym, were named Charity Shop Team of the Year at the Charity Retail Awards after demonstrating exceptional performance and innovation.

The awards showcase and celebrate the best in the charity retail sector with organisations from across the country entering. The Charity Shop Team of the Year category aims to recognise the shop manager as well as other staff and volunteers who all contribute to the success of the shop.

Westbury-on-Trym shop manager Mandi Gibbs said: “It’s fantastic to be recognised on a national level for our efforts within the community. The whole team works really hard to make sure we give customers the best possible service whilst raising as much money as possible for the hospice.

“The award was judged on everything from sales to the work of our volunteers. We had to demonstrate fundraising activities we take part in, the ways we mentor staff and how we are involved in the community. The organisation of our special seasonal events including the Festive Frocks evening, World Book Day and the recent street collections which we promoted using live models, all helped us scoop the prize and show how involved we are in the local area.

“I’m so proud of every member of the team who demonstrate such passion and dedication every day. We’ve really become part of the community in Westbury-on-Trym and it’s great to be doing it all for a cause like St Peter’s Hospice.”

With 46 shops across Bristol and district St Peter’s Hospice was up against regional and national charity shop chains to win the title.

As Bristol’s only adult hospice the charity cares for more than 2,670 patients each year as well as supporting family members. It costs £6.8 million to run the hospice with 77% of that coming from the generosity of public support.

St Peter’s Hospice commercial director Roger Childs said: “We are absolutely delighted for Mandi and the team at Westbury-on-Trym. The dedication shown by Mandi, her staff and volunteers has been outstanding. They really see themselves as a window to the hospice and are always looking for ways to help contribute to the costs of providing our services. Their passion for charity retail is contagious.

“This award is particularly welcome in the year that we celebrate 35 years of providing care and support to patients and their families across the Greater Bristol area. Without the great work of the staff and volunteers within our shops as well as support from local shoppers we wouldn’t be able to continue providing the essential care for those with life-limiting illnesses.”

Mandi continued: “The whole team is thrilled with the result; there’s a real feel good factor since the announcement. We all feel privileged to be involved in some way with the hospice so this is the icing on the cake.”

 To find out where your local St Peter’s Hospice shop is or to register as a volunteer please visit

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